a multiplayer game of parenting and civilization building
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So, I've done some testing and found that I am capable of logging into private servers but not the official one. So that means that I can actually play! ...But I want to be able to play on the official server. I mean, I paid money for that.
Now, I understand that this means that it's probably an issue with my account. But my email address has no fancy characters, and I copy/pasted the code so it SHOULD work. Why isn't it working?
All trailers are a lie. All trailers, always. My opinion is that if you want to know what something is, you don't go to the trailer for solid information, you find out about it from other people. Trailers are just for hype.
I bought the game yesterday but I still haven't been able to log in for the first time. I'm using Windows 10.
My email address has no special characters, I entered it in very carefully and copy/pasted the code. I've tried disabling my firewall and that doesn't help. I've tried reinstalling the game several times, and this doesn't help - I've tried installing it in my desktop folder and in my downloads folder and this doesn't help.
I have noticed that no matter where I install it, when I first try to login it attempts to install an update, but then fails and says that there was an error with read only. But if I go right back in a second time it seems to update just fine, but then when I try to login it says 'Login Failed'. So I'm concerned that this may be an issue.
I'm also concerned that something may be wrong with my account on the game's end because when I purchased the game yesterday there was a weird error with my browser when I paid, so I'm wondering if it may have ended up being not fully activated - is that possible?
I'd appreciate any ideas on how to troubleshoot this!