a multiplayer game of parenting and civilization building
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I've tried a few times now to buy this game and it keeps telling me that my order did not complete, with no explanation as to why.
It even asks me to relay my problem to the developer, directly after it tells me my payment didn't complete.
https://i.imgur.com/4x3Do2Q.png
I copied and pasted the error message into the box below (I don't see why that would be necessary though) and haven't received an automated response yet.
I attempted to redo the order with Amazon (instead of Visa) just in case it was an issue with the payment method.
That too failed with the identical message.
My bank is operating just fine, and my account is far from empty.
I even recieved an odd email from Amazon saying that the order was attempted and hasn't been completed yet.
https://i.imgur.com/sRas0w8.png
Sorry if I should have put this in a different category, but I didn't see any Customer Service Category.
I had heard about this game a while ago, but it was a Vice article that reminded me to give it a shot.
https://motherboard.vice.com/en_us/arti … n-humanity
Maybe I hopped on a massive bandwagon that overloaded the system?
Has anyone else had any problems? (Not that I'd expect new users to make a forum account, I want to play very badly)
Has anyone heard any news about payment going down for some reason?
I was reading that Jason wanted the game to have a slow growth to give him time to update the game as it grows, so maybe seeing a massive influx of people caused him to temporarily shut things down.
Thanks in advance to this community ^_^
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Jason would not have done that intentionally.
There are various people having various problems with payment, eg: https://onehouronelife.com/forums/viewtopic.php?id=296
But I don't know of anyone having that problem (I wouldn't know though). That "not completed yet" message looks a lot like it's just delayed, though. Is there an outstanding authorisation on your card if you log in to your bank account? If so, I guess you just need to wait.
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how did you tried to pay? perhaps there is the problem to find. I payed with paypal and anything went fine.
llap Olli
llap Olli
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