One Hour One Life Forums

callum.T

Member

Registered: 2019-07-23

Posts: 12

i cant run my game

everytime i click the onelife.exe it dosent load at all please help

AmberA

Member

Registered: 2019-07-02

Posts: 168

Re: i cant run my game

Make sure you're running the latest version of the game. Also try rebooting your computer.  People can help if you provide more information such as what platform you're playing on. What happens or what do you see when you try to run OHOL, does it get stuck on a specific screen? Have you tried the 2 suggestions above first?

Ziv

Member

Registered: 2019-07-04

Posts: 51

Re: i cant run my game

reinstall

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

I have tried reinstalling it

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

And the game doesn't even load when I double click on the one life.exe

Morti

Member

Registered: 2018-04-06

Posts: 1,323

Re: i cant run my game

callum, can you give more information about your situation?
What operating system are you using?

Have you tried clicking on Search and putting in words that might be related to your issue to see if others have experienced, and resolved it, in the past?

I'm sure a lot of people would like to help you, but they just can't, without more information.

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

Well ive tried searching and the only similar issues was that the game was blocked from the servers and I already knew it wasn't anything to do with the operating system.
The issue I'm having is when I click on onelife.exe it loads the thing in the task bar but nothing shows up on the home screen then it stops loading and then where a black screen is supposed to be loaded up there is nothing.

I've tried everything I know and nothings worked

AmberA

Member

Registered: 2019-07-02

Posts: 168

Re: i cant run my game

We have very little info to go on and we need your help to trouble shoot. If you reply to your post with as much info as possible. Maybe computer specs, platform, where you downloaded the game and where the files are on your computer, what country you are in. We don't know, anything that could help us trouble shoot because we don't know how to fix you yet.

Last edited by AmberA (2019-07-25 19:19:32)

Morti

Member

Registered: 2018-04-06

Posts: 1,323

Re: i cant run my game

Knowing the operating system would help us to diagnose the problem.

I'm going to assume you are using Windows, probably Windows 10.
Is your user account the administrator account?
You may either have to give onelife.exe permission from the administrator's account,
give the folder that it's in (probably OneLife_v65c) permission,
or reinstall the game in a location where the file can be modified, which is needed for updates.
Updates that I'm guessing your version needs, but is not getting, because the files in the location it's in, can't be changed, due to some feature of the operating system.

This is just me guessing though, callum.

I had a good few hours of problems installing the game and getting it to run myself, and for me, it came down to that;
where the game folder was installed and all that permission stuff.

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

I downloaded the game for steam and the same problem happened so I refined it and downloaded it from this site and the same issue has accured and my country of origin is the UK and all that I can say is that the One life.exe file will not run the game at all

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

It's not the promotion because all the accounts and the admin account have granted it promotion I looked it up on day one of the problem and it said to do that and it didn't fix it at all the version was downloaded from this website on the newest version. And my version is windows 10

AmberA

Member

Registered: 2019-07-02

Posts: 168

Re: i cant run my game

What version of the game do you have? Such as OneLife_v248

Also note, at least for me I have to give permissions EVERY time I update a patch.

Last edited by AmberA (2019-07-25 20:24:41)

ArcticFox

Member

Registered: 2019-05-19

Posts: 6

Re: i cant run my game

Once my Avast had placed the .exe file to the virus chest for some reason... I could not launch the game from Steam, but once I created an exception and restored the file from the virus chest, it worked again.

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

I'm not at my desc top at the moment but I can notify you on that tomorrow

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

But it is the latest version because I installed it about 5 days ago now

Morti

Member

Registered: 2018-04-06

Posts: 1,323

Re: i cant run my game

I've never downloaded the game from Jason and not needed an update.
I'm fairly certain he doesn't change the download for the game, itself, every time he adds new content.
I've never downloaded it from steam, so I can't help you with all that, but I know downloading it from whatever server he hosts it on, I personally, have gotten OneLife_v65c every time, and then just had to update that, which took about a half hour the last time I did it, about 7 months ago. That was around the time of version 176, maybe 178. It's been awhile.
Still, the patches are small, and they usually take a second or two to download, each.
I'm almost certain whatever you download to play the game, is going to need to be patched though, and that means making sure the game's folder is in a place where it has permission to make those changes.

jasonrohrer

Administrator

Registered: 2017-02-13

Posts: 4,805

Re: i cant run my game

Yeah, sounds like it's not working on your computer for some reason.  If it didn't run through Steam, it's probably not going to run off-Steam either.

Unfortunately, this kind of (very rare) problem is pretty difficult to diagnose remotely.  Probably something with your graphics card, but I'm really not sure.

Please email me if you want help or just want a refund:   jasonrohrer AT fastmail DOT fm

callum.T

Member

Registered: 2019-07-23

Posts: 12

Re: i cant run my game

I think I might just refund it